We are here to help!
We have compiled answers to frequently asked questions from our Dining & Lifestyle customers for you here: frequently asked questions - you are sure to find an answer to your question quickly and easily in our FAQ!
Do you have a request for our colleagues from the Bathroom & Wellness or Kitchen Divisions? Here you will find help: Bathroom & Wellness
Couldn't find the right answer? The Villeroy & Boch Customer Happiness Team will be happy to take care of your individual request:
Simply call our service hotline. Our Customer Care Centre will be happy to advise you.
1800252770 (freephone from landline; for mobiles please check with provider) for all questions concerning Dining & Lifestyle.
Our service hotline is open from Monday to Friday, 10am - 5pm. An answer machine is available
outside these times. We will call you back as soon as possible.
Or would you prefer to write to us?